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|In the early nineties I found myself in need of a car mechanic for my 1988 Dodge Aries. After disastrous dealings with Canada Tire and Chrysler dealerships I didn’t know where to go, or quite frankly who to trust. |
A friend of my recommended Eccles Auto Service to me, and even though Eccles Auto Service is in Dundas and I live in Toronto, I made an appointment and hoped for the best.
The best is what I got. Anne, Bruce, Jeff and the rest of the team have been fantastic. They take the time to explain what is wrong with the car, what needs to be done now and what can be left till later. I immediately felt at ease, and a strong sense of trust that Bruce and his team would do their best for me.
Not only did I find a great, dependable Auto Service, coming to Eccles is like visiting family. I’ve watched Eccles Auto Service grow over the years. I’ve watched as Scott finished school and became part of the family business, of which he is truly an asset.
I’ve talked with Anne and shared her joy at becoming a grandmother and listening to the antics of her ever growing family and busy life. She never slows down.
Jeff was the mechanic that first worked on my car. When he won Top Technician of the Year I was thrilled for him at his success, and his continued successes.
Bruce, Jeff and Anne had the sad job of telling me it was time to look for a new car when my Dodge turned 15 as the undercarriage was started to rust through. They even managed to keep a straight face when I inquired if they could replace it. Bruce even offered to help me look for a good reliable car when I was ready to part with my K-car.
Since I come from Toronto to have my car serviced I’m usually there for a good part of the day. What’s a girl to do to pass the time…….why shop of course. That is how I’ve discovered some of the interesting stores and shops that the town of Dundas has to offer. I’ve been back with friends and have even been to the Cactus festival several times with friends. I also come up during late November early December to see the town dressed up in her festive colours.
So you see if it wasn’t for Eccles and their outstanding service, reliability and friendship, I wouldn’t have discovered the town of Dundas and all of the charms it has to offer.
|I never ask for an estimate - I just ask Scott & the boys to "fix it" because I know they’ll do a super great job!|
|The recent service to my vehicle has once again confirmed the wisdom of my choice of Eccles as the auto service centre to take care of my van. Maintaining a vehicle these days is bound to be expensive; not servicing them properly is even more expensive! This was an expensive service: timing belt and new engine mount, more than I had anticipated. But the expense is importantly mitigated when I bring my van to Eccles with a deep sense of confidence both in the quality of the work and the fairness of the price. Bruce, you and your team are first-rate! I miss no opportunity to tell people of my satisfaction with you. Thank you for taking such good care of me and my van! Keep up the great work you do! cheers, John|
|Eccles Auto Service is simply the best available. Friendly, efficient, reliable, and there when we need you. Thank you for being a business with integrity. warmly.|
|Always a cheery place to go where customers are treated as friends"friends"|
|There is not one negative bit of feedback that we could give. We love Bruce and the gang and everything they have done for speedy/quality service of our cars.....past, present and future.|
|M. & Family|
|Coming back home to Dundas has brought many joys that belong only to a small town. The personal attention, friendly first-name rapport and honest service I’ve experienced at Eccles is among them. I’ve brought my vehicle to you three times since moving back to Dundas. The total cost has been less than any single visit to the dealership I used to take the vehicle to in Toronto. I’m delighted to be one of your clients! Merry Christmas to all of you! Have a safe and refreshing holiday!|
|Nothing but excellent service for both my vehicles!|
|As always I have confidence bringing my van to your shop as I know your mechanics will do what is necessary to keep the van in a safe condition.|
|First class service. It’s great to have such a fine facilty right here in town. Keep up the good work Bruce!|
|I have been very happy with the service. I can always count on getting the proper diagnosis of my cars trouble. I have recommended Eccles to others.|
"My car broke down on the highway and was towed to a nearby dealership, where I was told that I needed a cylinder head and gasket and oil pump with a quoted job price of over $5,000. I then had my car towed to Eccles Auto Service where I have gone for many years. The problem was diagnosed as a faulty PCV valve which cost $6.33, along with less than 2 hours of labour. I will never take my car anywhere else."
|"I was very pleased to find you didn’t talk down to a woman, but did explain well, without making me feel silly. that’s unusual when getting the car fixed! thanks."|
"Great service! Clear explanations about the service done. The staff are warm, friendly, and they smile."
|"Eccles is a very professional shop with a personal and friendly approach to customers. I like your use of technology both for diagnosing car problems and for communicating with customers. Anne is a whirlwind of organization and efficiency and Bruce is really a car ’doctor.’ Both know how to help customers with just about any question about car ownership and maintenance."|
|"I sincerely appreciate your honesty and friendliness and I will keep recommending your garage to everyone I know. Thank you,"|
|"I am extremely satisfied with the service that Eccles provides and I have no reservations in recommending your shop to family and friends. I have complete trust in Eccles, which is hard to come by in industry nowadays. You live up to your motto."|
|"Always the best place to come! Thanks,"|
|"I would not go anywhere else to have my car fixed. Thanks so much,"|
|"Always happy with the Staff and the service - that is why I always return to the "Best Little Garage in Town"!! Thanks to all"|
|"We will be sorry to move away from Dundas. We always knew that when one of the cars needed servicing we could count on friendly service, good time on return of vehicle and especially the excellent service. Anne you are a great asset to Eccles and I have enjoyed dealing with you every time. You always met my needs and when I needed a car to use while mind was in the shop you were there for me. Thank you all the staff for great service and I will always suggest Eccles"|
|"I am delighted to have discovered your auto service. It is the most professional auto service I have ever experienced. It is a pleasure to work with all of you Thank you"|
|"I am always grateful for your service, being able to trust that you will continue, as you have from the beginning, to keep my car as well as she can be, and to treat me with friendliness...............I feel valued as a customer, which means a great deal."|
|"Excellent work! Keep it up! I’ll keep bringing any of my cars there for years to come."|